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Autonomous AI Agents for Customer Service

TANU Infonet AI Agents handle customer queries end-to-end without human intervention — available 24/7 across WhatsApp, chat, voice, and IVR. They resolve issues, fetch account data, book appointments, and escalate complex cases to human agents automatically.

AI Solutions

Autonomous AI Agents for Customer Service

TANU Infonet AI Agents handle customer queries end-to-end without human intervention — available 24/7 across WhatsApp, chat, voice, and IVR. They resolve issues, fetch account data, book appointments, and escalate complex cases to human agents automatically. Designed and supported by TANU Infonet Services — trusted by 1000+ businesses across India since 2015.

Our platform integrates seamlessly with your existing infrastructure and is backed by a 99.5% uptime SLA, dedicated after-sales support, and continuous updates to keep pace with evolving business needs.

24/7 autonomous query resolution

Multi-channel: WhatsApp, chat, voice, IVR

Smart escalation to human agent when needed

CRM, ERP, and database integration

Order tracking and account query handling

Appointment and service booking automation

Continuous learning from conversations

Multi-language support including Hindi

Full conversation logs and analytics

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Key Details

ProviderTANU Infonet Services
Uptime SLA99.5%
Support24/7
Setup Time24–48 Hours
Clients1000+

Use Cases

  • E-commerce order tracking & returns
  • Banking account balance & transaction queries
  • Healthcare appointment booking
  • Telecom service request automation
  • Insurance claim status and FAQs
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Ready to get started with AI Agent?

Our team will set you up within 24–48 hours.